Terms of service

Terms of Service

Welcome to KartLane-Store. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Account Terms

  • You may be required to create an account to access certain features of our website.
  • You agree to provide accurate, complete, and up-to-date information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any activity under your account is your responsibility.
  • We reserve the right to suspend or terminate accounts that provide false information or violate these terms.

2. Pricing and Payment

  • All prices listed on the website are in INR (₹) and are inclusive/exclusive of applicable taxes as specified.
  • We reserve the right to change prices at any time without prior notice.
  • Payments must be made through approved payment methods available on the website.
  • We use secure third-party payment gateways; we do not store your payment details.
  • Orders will only be processed after successful payment confirmation.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are accurate.
  • However, we do not guarantee that descriptions or other content are error-free, complete, or current.
  • Slight variations in color, size, or appearance may occur due to screen settings or manufacturing differences.
  • We reserve the right to correct any errors and update product information without prior notice.

4. Order Acceptance

  • Once you place an order, you will receive an acknowledgment email. This does not constitute acceptance of your order.
  • We reserve the right to accept or reject any order at our discretion.
  • Reasons for cancellation may include product unavailability, pricing errors, or suspected fraudulent activity.
  • If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

  • We aim to process and dispatch orders within 7-9 business days.
  • Delivery timelines may vary based on your location and external factors.
  • Delays caused by logistics partners, natural events, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect details.

6. Returns and Refunds

  • Returns and refunds are subject to our Return & Refund Policy.
  • Products must be returned in their original condition, unused, and with all packaging intact.
  • Certain categories (such as personal care or opened items) may not be eligible for returns due to hygiene and safety reasons.
  • Refunds, if approved, will be processed within a reasonable timeframe via the original payment method.

7. Prohibited Uses

You agree not to use the website for:

  • Any unlawful or fraudulent activities
  • Violating any applicable laws or regulations
  • Transmitting malicious software or harmful code
  • Attempting to gain unauthorized access to our systems
  • Engaging in activities that disrupt or interfere with the website’s functionality

We reserve the right to terminate your access for violating these conditions.

8. Limitation of Liability

  • KartLane-Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee uninterrupted or error-free access to our website.
  • Our liability, if any, shall be limited to the amount paid by you for the product in question.

9. Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India.
  • Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

10. Changes to Terms

  • We reserve the right to update or modify these Terms at any time without prior notice.
  • Continued use of the website after changes constitutes your acceptance of the updated Terms.

11. Contact Information

If you have any questions regarding these Terms, please contact us:

Email: support@kartlane-store.com
Business Name: KartLane-Store